Refund Policy
At Uandodesigns.com, we prioritize quality and customer satisfaction. However, if you receive
a defective item, we are happy to assist with a refund or exchange.
Eligibility for Refund:
– Item must be defective due to manufacturing error
– Must be reported within 48 hours of delivery
– Product must be unused and returned in original packaging
– Proof of defect (photos/videos) must be sent to support@uandodesigns.com
Refund Process:
– Refunds are issued via Paystack reversal or bank transfer
– Refunds are processed within 7 business days
– Refund may be denied if item shows signs of wear or damage caused by misuse
Return Shipping:
– If the defect is confirmed and caused by us or the manufacturer, we will bear the return cost
– If the defect claim is invalid or return is customer-initiated, customer bears the shipping cost
We believe every child deserves to feel seen, celebrated, and stylish. That’s why we curate playful, comfy clothing made for big imaginations and little adventures. It’s more than fashion it’s joy in every stitch.
